BlackCore

Contact & Support

We're here to help you with all your mining hardware needs

Send us a Message

Get in Touch

📧

Email

support@blackcoremining.com

📞

Phone

+1 (307) 288-7870

WhatsApp

+30 6940185610

Message Us
💬

Live Chat

Chat with our support team

Response time: <5 minutes

📍

Office

Coming soon

Frequently Asked Questions

What payment methods do you accept?

We accept major credit cards, bank transfers, PayPal, and cryptocurrency payments (USDC, USDT). ATTENTION, ALL PAYMENTS MUST BE MADE AFTER CONTACTING BY EMAIL

How long does shipping take?

Domestic orders typically arrive within 3-5 business days. International shipping varies by location but usually takes 7-14 business days.

Do you offer warranty on miners?

Yes! All our miners come with manufacturer warranty 1 year, depending on the model.

Can I return a miner if I'm not satisfied?

No

Do you provide setup assistance?

Absolutely! Our technical support team can guide you through the setup process via phone, email, or live chat.

Are your miners new or refurbished?

Unless specifically stated otherwise, all our miners are brand new and come directly from authorized manufacturers.

Support Hours

Sales Department

Monday - Friday: 9:00 AM - 8:00 PM EST

Saturday - Sunday: 10:00 AM - 6:00 PM EST

Technical Support

Available 24/7

Average response time: <2 hours

Live Chat

24/7 Availability

Instant connection to support agents

📅 Schedule a Video Call

Book a meeting with our team to discuss your mining needs

💬 Live Chat

Hello! Welcome to BlackCore Mining Hardware support. How can we help you today?

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